Logout

Home Topic 1 Last Next

1.2.13

Identify a range of usability problems with commonly used digital devices.

 

Teaching Note:

S/E Students should be aware of usability issues in a range of devices including PCs, digital cameras, cell phones, games consoles, MP3 players and other commonly used digital devices.

 

Sample Question:

sdfsdfsf

JSR Notes:

Usability problems with commonly used digital devices:

NOTE: Software associated with the digital devices can also be usable to varying degrees, and have problems associated with them. Usability features of software or issues with these things include help menus, graphical user environment, touch screen, and so usability problems could at the very least just be the absence of these features.

 

Here are Mr Laournal's Compiled "usability problems with commonly used digital devices" per the 6 criteria, a lot of which is copied and pasted directly - the original specific examples below were most likely collated from research his students did.

 

GENERAL Usability Issues with PCs

Problems with PC Operating Systems

Learnability / Memorability:

Efficiency:

Errors:

Satisfaction:

Accessibility:

Ergonomics:




Potential Problems with PC Hardware

Learnability / Memorability:

Efficiency:

Errors:

Satisfaction:  

Accessibility:

Ergonomics:

 

 

SPECIFIC Usability Issues with Digital Devices

 

Cell Phones

Learnability

Efficiency 

Memorability

Errors

Satisfaction

Accessibility

Ergonomics


Sources:



Games Console Example

Xbox

Learnability

Lots of support forums and easy to use interface which allows for easy trial and error learning.

Efficiency

Backwards compatible for older versions of games.
DVD player for multimedia & USB ports.
Wireless connection to internet for easy access.

Memorability

Ergonomic design of controllers allows for muscle memory to form easily. The simple design of the console makes it simple to operate and hard to forget.

Errors

The X-box has support forums dedicated to errors on the official website and many problems can be solved through restarting the console.

Satisfaction

Overall reviews of the X-box are high.
Everything however costs a certain amount of money for access.


 

CompSci2014.wikispaces.com ***

WikiBooks.org